Frequently Asked Questions
Does it heat the water?
No, AdventureFlow doesn't heat water. Simply fill your bucket with warm or cold water to enjoy your preferred shower temperature.
How long does the battery last?
The powerful 8000mAh rechargeable battery provides up to 180 minutes of use on the lowest pressure setting, depending on usage.
Where are you located?
Our office is located in Brisbane, Queensland
How much does shipping cost?
Shipping is free on all orders to Australia.
Is it hard to use?
Absolutely! Simply connect the hose and shower head, place the pump in water and switch it on. The compact design makes it easy to pack away after use.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
How do I charge it?
Simply recharge it using a compatible USB power source, such as a power bank, car USB outlet or wall charger. Make sure you use a USB C cable.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.